Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us when you:

• Create an account (buyer, seller, admin, or marketing account)
• List a property or community
• Contact sellers or respond to inquiries
• Subscribe to our services
• Contact us for support

This information may include:

• Name and contact information (email, phone, alternate phone)
• Address information (street address, city, state, zip code)
• Account credentials (email and password)
• Payment information (processed securely through Stripe)
• Property listing details
• Communications between buyers and sellers
• Any other information you choose to provide

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, time spent on pages)
• Device information (device type, operating system, unique device identifiers)
• Location data (based on IP address or with your permission, GPS data)
• Usage data (features used, listings viewed, search queries)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors (Stripe)
• Data providers for listing verification
• Public databases and directories
• Marketing and analytics partners

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your subscriptions
• Facilitate communication between buyers and sellers
• Send you transactional notifications and service updates
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Prevent fraudulent activity and enhance security
• Comply with legal obligations
• With your consent, send marketing communications

3. How We Share Your Information

We may share your information with:

3.1 Other Users

• Property listings are publicly visible, including seller contact information
• When you contact a seller, they receive your contact information
• Community listings display creator information

3.2 Service Providers

• Payment processors (Stripe)
• Cloud storage providers (AWS S3)
• Email service providers
• Analytics providers
• Customer support tools

3.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or abuse
• Protect the safety of users or the public

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze site traffic and usage
• Personalize content and ads

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Service.

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Update

You can access and update your account information through your account settings.

5.2 Delete Your Account

You can request deletion of your account by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Opt-Out of Marketing

You can opt-out of marketing communications by following the unsubscribe instructions in those messages or by updating your preferences in your account settings.

5.4 Do Not Track

Our Service does not currently respond to "Do Not Track" signals.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For material changes, we will provide additional notice (such as adding a statement to our homepage or sending you a notification).

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Company: TSF Holdings, LLC.
• Address: 1150 NW 72 AVE TOWER STE 455 #10150, MIAMI, FL 33126